They will sign off on the return, giving you an added layer of confidence. This service effectively bridges the gap between going it alone and handing everything over to a professional. While you can use traditional tax software instead, a mobile app may be all you need to get your taxes filed and checked off your to-do list.
What’s the difference between TurboTax Online and the mobile app?
Our specialists can’t update or modify your account information. If the year you’re looking for isn’t there, it might be in a different account. Make sure you’re using the same TurboTax account (same user ID) as in previous years. Select your product below and follow the steps to get the help you need from the right person.
Step 5: Filing via NETFILE and Getting Your Refund
I bought the IPad Air 4 for Xmas not anticipating TT problems. I would much rather have data on my IPad, especially since Air 4 is much better value/option than any MacBook. Having trouble printing returns from iPad air to hp printer. Matthew Burleigh has been writing tech tutorials since 2008.
During checkout, TurboTax will offer an add-on service called “Audit Defence” (powered by a partner company). For an additional fee, this service provides you with representation from a tax professional in the event you are audited by the CRA on the return you filed. They will handle communication with the CRA and help you prepare your response.
Social & Customer Reviews
If you need assistance with your return while using MyBlock, you can work with an H&R Block tax pro via secure messaging, screen sharing and video chat. We loved how Cash App Taxes allows you to prepare your taxes at no charge, despite how many tax forms you may have. (This isn’t the case for other tax online apps.) Also, Cash App Taxes doesn’t try to upsell you, so you can rest assured that your filing is completely free. If you already paid for your online software you can ask customer support for a download of the desktop software. This version of your tax return removes any personal information such as account numbers, Social Security numbers, or anything else that is confidential.
Do you have an Intuit account?
To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Yes, the TurboTax app is compatible with most iPad models, but make sure your device’s operating system is up to date for the best experience. You’ll receive a confirmation and can track the status of your return through the app. This information is not intended to provide legal or tax advice. You should consult with your legal and tax advisor regarding your personal circumstances. Whether your taxes are simple or complicated, Cash App Taxes is 100% free.
- After payment, with a final click of a button, TurboTax securely submits your return to the CRA using NETFILE.
- The app offers limited customer support through email or chat, but not by phone.
- Speaking as a certified public accountant (CPA), what stands out to me most is the TurboTax app’s user-friendly questionnaire.
- TurboTax will walk you through each section of your tax return, asking you simple questions to gather the necessary information.
You simply answer the questions and fill in the boxes as prompted. A primary complaint you’ll find in customer testimonials and online forums is the feeling of being “upsold” or “forced” to upgrade. However, if your return is relatively straightforward, or if you’ve been filing a similar return for years, the DIY turbotax mobile app, do your taxes on your phone, tablet, or computer software is often more than sufficient. The guidance and checks built into the standard tax filing software are robust, and you may find the extra cost for expert help unnecessary. The decision hinges on a personal calculation of cost versus confidence and convenience.
If you are working online with TurboTax, the agent you talk to can tell you how to get a code that will allow for screen sharing. A screen share code is generated every time you make a live call to customer service or to speak to a tax advice specialist. 100% accurate calculations, audit support, and your max refund. Remember, organizing your documents and taking your time are key to a successful tax return. Give TurboTax on the iPad a try this tax season, and you might be surprised at how painless it can be.
You’ll need to sign in or create an account to connect with an expert. H&R Block said the photos taken with its mobile app are not saved to the device or the cloud and are removed from the client’s device after upload (approximately seconds). Robert Sicliano, security analyst with Hotspot Shield, worries about lost or stolen mobile devices that do not have password protection. Check the minimum system requirements to make sure your computer is compatible. Your license code and optional product registration will be stored in your Intuit Account. To sign in or create an Intuit Account, you need an internet connection.
- For landlords, its guided expense categories help ensure no eligible deduction is missed.
- You can also request direct deposit for your tax refund.
- The app allows you to complete your return using either a guided interview or a “quick forms” feature.
- @eknecht In the desktop version of TurboTax, choose the Online menu option, then ScreenShare Code.
- If you used the Desktop program before you may not like the online version.
Before you start, make sure you have all the necessary documents, such as W-2s, 1099s, and any other relevant financial information. This FAQ will provide you with the steps to contact an agent. @Critter, just so you know, Livelook is the old version of screen share.
Not only is it fast and easy to file with us, it‘s completely free from start to finish—no hidden fees, charges, or surprises. This means no matter your tax situation, whether your return is simple or complex, it costs $0 to file—even if you sold stocks or bitcoin. TurboTax noted that its app does not store any data on a customer’s phone or device. For current, direct-from-Intuit pricing, visit our personal tax products, mobile tax products, or business tax products page.
How does TurboTax guide me through the tax filing process?
See also our Frequently Asked Questions at TurboTax.com. However, this premium experience comes at a premium price. Its tiered model, which quickly moves users from “free” to paid versions for claiming even the most common deductions, is a persistent source of user frustration. The final cost of using TurboTax is often significantly higher than its main competitors. Once you sign in and authorize the connection, TurboTax will pull in all the tax information the CRA has on file for you for the current tax year.
You’ll be presented with a summary of your return, showing your total income, net income, taxable income, and most importantly, your final tax refund or tax due amount. The company has decades of data and user experience to draw upon, allowing it to refine its user interface and interview-style process to be incredibly intuitive. This brand recognition and perceived reliability are powerful drivers of its market dominance. Understanding this context is key to understanding its strategies, particularly around product tiering and pricing. Also, you may want to skip using a mobile tax app if you have multiple state tax return filings. Some apps, such as Cash App Taxes, won’t allow you to file multiple state returns.